Terms and Conditions of Sale

Terms and conditions

Delivery time: 3-9 days. We will send the Birnabag to you within 3 working days after the order and payment is registered. You will receive a mail with a confirmation and the tracking information.

Taxes and duties:

You might have to pay taxes and duties to your county. Please visit your countries customs to check these fees. Please contact us on e-mail address: birnadal@birnadal.no if you have any questions.

Returns:

Please send an e-mail to birnadal@birnadal.no within 14 days after receiving the product if you want a refund. You will receive the return documents and the procedure for the shipment on e-mail.

All returns shall be sent to Birnadal AS, Johan Falkbergets vei 37, 7020 Trondheim, Norway.

The freight costs for returns is payed by the sender/costomer.

We only exchange unused Birnabags that are purchased in our webshop.